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The potential impact of political industrial action on train traffic on 2 February 2024

The impact of political strikes on train traffic is not yet known. We will update this page with new information as soon as the situation becomes clearer.

If train services are cancelled due to a strike, we will refund the price of the ticket

Should the strikes affect train traffic, we will refund the price of the cancelled single tickets for long-distance and commuter traffic to our customers. We will also refund the seat reservations of multi-tickets to customers and extend the validity period of season tickets for long-distance and commuter traffic by the number of days the strikes last.

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We are standardizing service fees for ticket sales starting from March 3rd

From March 3rd, we will implement a more uniform service fee for ticket sales. The changes will affect our ticket vending machines, commuter tickets sold at R-kioskis, and our phone service. We will also reinstate service fees for ticket sales points. The service fees for ticket sales points were temporarily removed due to a system update in 2023. No service fee will be added to tickets purchased from vr.fi or the VR Matkalla app. 

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Day train tickets for autumn for sale until Oct 25 2025

Tomorrow on Tuesday 18 February, we will publish the tickets for day trains on sale for the time period of 11 Aug until 25 Oct 2025.

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We are piloting the use of body cameras in VR’s commuter traffic

Based on customer surveys, the feeling of safety in VR’s commuter train traffic is at a very good level and train travel is perceived as safe. According to the latest customer satisfaction survey carried out at the beginning of the year, for example, the feeling of safety on our commuter trains received a grade of 4.5 on a scale of 1–5. In order to prevent and resolve individual disruptions in VR’s commuter train traffic, conductors’ use of body cameras will be piloted during the spring.