Benefits for logged-in customers
You can access all advantages by logging in
Sign in to our services and buy your tickets easily, track your journey and keep your tickets safe. You can find all the tickets you have bought in your own VR account in the vr.fi online service and in the VR Matkalla app. Creating a VR username is easy, you can register with your email address.
Log in or register
Logging in is worth it
Make changes to your trip
You can change the dates of your journey or cancel your journey easily through self-service. You can also change your seat or upgrade your ticket to Ekstra Class or the upstairs of the restaurant car for a small surcharge.
When you create an account, you gain access to the app
The VR Matkalla app is a handy travel companion! In the app, you can make changes easily, track the progress of your train and enjoy the benefits offered by the app.
Your tickets are safe in one place
When you buy tickets while logged in, they will be ready for you on your account.
Stay up-to-date by logging in
When you log in to our services and consent to marketing on your account, you can receive messages about current offers. Don't worry, you will only receive messages from us once in a while when we have something to tell you.
Add anonymously bought tickets in to your account
Did you buy a ticket from another sales channel without logging in? You can now add tickets purchased from other channels to your account and enjoy all the benefits of logging in for these trips as well. All you need is the booking reference and order number. Tickets that can be transferred are tickets purchased from customer service, R-kioski, the ticket vending machine or a conductor.
8 reasons for logging in before buying tickets
It's easiest to change your journey if you purchased while logged in. You can add a bike later or upgrade to Ekstra class for more comfort after a long day.
What services do you get when you are logged in?
When you are logged in, you can change your outward time, change your seat or upgrade your ticket to a different travel class. You can also add a bike to your order afterwards or book a seat for your pet. Some changes and services are only available in the app or at vr.fi. You can check the availability of the desired change below.
Vr.fi
- You can change the outward time of your journey
- You can change seats
- You can upgrade your ticket to Ekstra class or a compartment
- You can add an empty adjacent seat for yourself
- You can add a bike to your order
- You can add a car to your night train journey afterwards from selected stations
- You can order a night train breakfast after buying your ticket, at latest five days before your journey
- You can buy a connecting bus ticket afterwards
VR Matkalla app
- You can change the outward time of your journey
- You can change seats
- You can upgrade your ticket to Ekstra class or a compartment
- You can add an empty adjacent seat for yourself
- You can add a bike to your order
- You can track the progress of your train
- You can order take-away coffee and skip the queue in the restaurant car
- You can order food to your seat
- You can buy a local transport ticket alongside your train trip
Download the VR Matkalla app
The app is your best travel companion
The VR Matkalla app will help you at every stage of your journey.
