Buy ticket
Back

Our customer service will also assist passengers during Midsummer

On the Midsummer weekend 19–21 June, you will find help with matters related to train trips on Facebook, Twitter and by calling our customer service.

On the Midsummer weekend 19–21 June, you will find help with matters related to train trips on Facebook, Opens in a new tab, Twitter, Opens in a new tabfrom 9:30 a.m–6 p.m. and by calling our customer service from 9 a.m.–7 p.m.

The customer service point of Helsinki Central Railway Station is open on Midsummer Eve 19 June from 9 a.m.–1 p.m., closed on Midsummer Day 20 June and open again as normal on Sunday 21 June from 9 a.m.–7 p.m.

We wish you a good Midsummer!

More articles

The latest articles

We are standardizing service fees for ticket sales starting from March 3rd

From March 3rd, we will implement a more uniform service fee for ticket sales. The changes will affect our ticket vending machines, commuter tickets sold at R-kioskis, and our phone service. We will also reinstate service fees for ticket sales points. The service fees for ticket sales points were temporarily removed due to a system update in 2023. No service fee will be added to tickets purchased from vr.fi or the VR Matkalla app. 

The latest articles

Day train tickets for autumn for sale until Oct 25 2025

Tomorrow on Tuesday 18 February, we will publish the tickets for day trains on sale for the time period of 11 Aug until 25 Oct 2025.

The latest articles

We are piloting the use of body cameras in VR’s commuter traffic

Based on customer surveys, the feeling of safety in VR’s commuter train traffic is at a very good level and train travel is perceived as safe. According to the latest customer satisfaction survey carried out at the beginning of the year, for example, the feeling of safety on our commuter trains received a grade of 4.5 on a scale of 1–5. In order to prevent and resolve individual disruptions in VR’s commuter train traffic, conductors’ use of body cameras will be piloted during the spring.