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We move from compulsory face mask use to a mask rec­om­men­da­tion on 7 Mar

As the society opens up and restrictions are being lifted, we've decided to move from compulsory face mask use to a mask recommendation on all VR's long-distance and commuter (D-, G-, M-, O-, R-, T- and Z-trains) trains from today Mar 7 2022 onwards. We still advise all passengers to wear a face mask during their journey.

The compulsory use of face masks on VR's trains is being lifted on 7 Mar 2022. After this passengers can decide whether or not to wear a mask when they travel on the train. However, VR still recommends mask use during your journey. The staff working on the train continues the use of face masks during this period. The mention of of face mask use being compulsory will be removed from our travel terms with a delay.

You can get more privacy and room for your journey by booking a cabin for 2-6 persons or booking an empty seat next to yours.

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We are standardizing service fees for ticket sales starting from March 3rd

From March 3rd, we will implement a more uniform service fee for ticket sales. The changes will affect our ticket vending machines, commuter tickets sold at R-kioskis, and our phone service. We will also reinstate service fees for ticket sales points. The service fees for ticket sales points were temporarily removed due to a system update in 2023. No service fee will be added to tickets purchased from vr.fi or the VR Matkalla app. 

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Day train tickets for autumn for sale until Oct 25 2025

Tomorrow on Tuesday 18 February, we will publish the tickets for day trains on sale for the time period of 11 Aug until 25 Oct 2025.

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We are piloting the use of body cameras in VR’s commuter traffic

Based on customer surveys, the feeling of safety in VR’s commuter train traffic is at a very good level and train travel is perceived as safe. According to the latest customer satisfaction survey carried out at the beginning of the year, for example, the feeling of safety on our commuter trains received a grade of 4.5 on a scale of 1–5. In order to prevent and resolve individual disruptions in VR’s commuter train traffic, conductors’ use of body cameras will be piloted during the spring.