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Our customer service opening hours in the holiday season

Our customer service is open also in the holiday season.

There are some changes to the opening hours. Customer care tel. 0600 41 900 (3,55 € / answered call + lnc/mcc) and customer support tel. 0100 3232 (cost 0,06 €/min + lnc/mcc) help you:

  • On Christmas Eve 7-16
  • On Christmas Day klo 9-22
  • On Boxing Day klo 7-22
  • On 27 Dec klo 7-22
  • On New Year's Eve klo 5-22
  • On New Year's Day klo 7-22
  • On Epiphany klo 7-22

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  • On Christmas Eve klo 8-15
  • On Christmas Day klo 9.30-18
  • On Boxing Day klo 9.30-18
  • On 27 Dec klo 9-20
  • On New Year's Eve klo 7-21
  • On New Year's Day klo 9.30-18
  • On Epiphany klo 9.30-18

More articles

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Interruptions and timetable changes at Ainola station during Easter and in the summer

Due to the Finnish Transport Infrastructure Agency’s Helsinki–Riihimäki track renovation project, there will be changes to the use of Ainola station as well as short interruptions during Easter and the summer. The railway project will also affect the use of Järvenpää and Saunakallio stations.

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Night trains for the winter released April 2

We're releasing night train trips for the period from 14 Dec to 28 March 2026 on Wed 2 April. The season includes Christmas, New Year as well as the winter holiday weeks.

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Clock change on the night of Sunday, 30 March – impact on train services

Daylight saving time begins on Sunday, 30 March, when clocks will be set forward by one hour at 3 a.m.