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Our customer service opening hours in the holiday season

Our customer service is open also in the holiday season.

There are some changes to the opening hours. Customer care tel. 0600 41 900 (3,55 € / answered call + lnc/mcc) and customer support tel. 0100 3232 (cost 0,06 €/min + lnc/mcc) help you:

  • On Christmas Eve 7-16
  • On Christmas Day klo 9-22
  • On Boxing Day klo 7-22
  • On 27 Dec klo 7-22
  • On New Year's Eve klo 5-22
  • On New Year's Day klo 7-22
  • On Epiphany klo 7-22

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  • On Christmas Eve klo 8-15
  • On Christmas Day klo 9.30-18
  • On Boxing Day klo 9.30-18
  • On 27 Dec klo 9-20
  • On New Year's Eve klo 7-21
  • On New Year's Day klo 9.30-18
  • On Epiphany klo 9.30-18

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All train traffic will return to Turku railway station on 15 December

The railway interruption between Turku and Kupittaa will end in December 2024. From Sunday 15 December, long-distance trains between Helsinki and Turku will stop at the new Logomo station. The train services to and from the Port of Turku will return to normal.

Kellotaulu sinisellä taustalla.

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Winter time begins – changes in timetables

Finland transitions to winter time on Sunday 27 October with clocks moving at 04:00 a.m. from summer time to standard time, 03:00 a.m. The turning of the clocks will affect some train services in the night between Saturday and Sunday.

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The On track page summarizes the latest developments in train traffic

Our traffic bulletins on vr.fi have been renewed. The 'Train traffic now' page has been replaced with a new traffic bulletin service where we inform our customers about train traffic in real time.